Charter versus......ME

Charter Communications files for bankruptcy....Charter Communications going out of business....I have heard many different rumors about Charter Communications and to be honest, I hope they are true and as far as I am concerned they are. According to Stock News, Charter filed for bankruptcy on March 27, so is this why they decided to raise their prices $20? Because they are going out of business and want to screw their customers over once more before they do? Maybe that was a little harsh, but since I moved here two years ago, I have had only bad experiences with Charter and my experience two days ago put the cherry on top.
It was a typical day for me, got up, went to work, came home, ran outside to get the mail, sit down, and look at the mail. But, looking at the mail was not that exciting that day, to be honest with you, I think that I may have had water streaming down my face from my eyes. I go to school full-time and work full-time. Yeah, I make money, but not enough. Last month, we decided to get an upgrade with our cable but adding a new addition, the DVR. Genius, I must say. This was only a $15 upgrade, which we could afford. I got my bill yesterday and the total bill for ONE MONTH REGULAR CABLE SERVICE PLUS A $15 UPGRADE WAS $160! At first I thought maybe it was an April Fool's joke played on by Charter and they just got the bill sent out late missing the actual April Fools day. So I called them, basically laughing through the whole discussion thinking that it would for sure be mistake.
"Well mam, actually our prices have raised $20," said the associate.
I said, "Well, were you going to make us aware of this? Did Charter also decide to add two movies, Showtime, and a big package plus upgrade on? Is this part of the price change too? Because I do not want any of this."
Of course, no answer, no explanation, NOTHING. Then looking for the bill a little more thoroughly I realized, they also threw on a random $35 service charge. What the hell?!
The associate was nice, decided to take Showtime off and one movie: $160-$5-$11= $144
I hung up the phone, but realized he did not take the random service charge off. So we called back and talked to a women representative. She said no problem, I will take the fee off. My thoughts...144-135=$109--this should be our bill which is at regular price as always, therefore prices did not go up $20.
"Okay mam your total now is going to be $129 for the month of March," she said.
I laughed and my boyfriend stared at me. Really?
In conclusion, someone is getting screwed over here and it is me. Get it together Charter.